Collection & Use of Personal Data

By voluntarily providing your name, email address, residential address, and any other personal information to EDXM Global Pte. Ltd. (UEN: 202413185C) or its affiliates (the “Company”) for the purpose of entering a membership or relationship with the Company, you are deemed to have consented to the collection, use, and disclosure of such personal information by the Company. This document explains the type of information that is being collected and stored by the Company and how such information will be used.

If you have any queries about this policy, please contact the Company via [email protected], and the Company will do its best to answer your questions.

A. USE OF YOUR PERSONAL INFORMATION:

The Company collects, uses, stores, and/or processes your personal information for different purposes, including but not limited to:

• Communicating with you about any matters related to your membership or relationship with the Company;
• Mailing to your provided address any relevant documents, materials, or communications related to your membership or relationship;
• Providing customer support, including responding to any inquiries or complaints; and
• Other purposes reasonably related to the aforementioned.

B. SHARING THIS INFORMATION

The Company may share your personal information with third parties and associated organizations for the purpose of providing services to you on the Company’s behalf, including but not limited to:

• Service providers under contract who provide professional services such as marketing or technology support;
• Law enforcement agencies, regulators, or other authorities when required by subpoena, court order, legal procedure, applicable laws and regulations, to report suspected illegal activity, or to investigate violations of the Company’s terms of use or any other applicable policies; and
• Organizations assisting the Company with customer service facilities or data storage services.

C. INFORMATION ABOUT OTHER PRODUCTS AND SERVICES

From time to time, the Company may send you information about updates and product launches that may be of interest to you.

You can opt out of such communications at any time by sending an email to [email protected].

The Company may also share your information with its business partners to allow them to send you relevant information, but only if you have not opted out. You may opt out at any time by sending an email to [email protected].

D. CHANGES TO YOUR DETAILS

The Company aims to maintain accurate records of your information. If you would like to review or update your details, you may do so at any time by contacting the Company at [email protected] with the email subject “Request to Update Personal Information.”

E. RETENTION OF PERSONAL INFORMATION

The Company may retain your personal information as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws, including legal, compliance, accounting, and dispute resolution obligations.
The Company will cease to retain your personal information or remove its association with you when it is no longer needed for legal, compliance, or business purposes.

F. TRANSFERRING YOUR INFORMATION OUTSIDE OF SINGAPORE

Your personal information may be transferred outside of Singapore, for instance, if Company servers or service providers are located overseas. The Company will take steps to ensure that similar or higher protection is afforded under Singapore’s Personal Data Protection Act 2012 (PDPA).

G. YOUR PRIVACY RIGHTS

You have the following rights regarding your personal data:

• Right to access and receive a copy of your personal information;
• Right to request correction or additions to your personal information;
• Right to request the deletion of your personal information;
• Right to object to the processing of your personal data under certain conditions;
• Right to temporarily restrict processing under valid grounds; and
• Right to withdraw consent at any time.

These rights may be limited in cases where the Company is required to retain data for legal or regulatory reasons, for legal defense, or under other applicable legal exceptions. If you have any questions or concerns regarding the collection and processing of your data, please contact [email protected].

H. CONSEQUENCE OF SUSPENSION OR TERMINATION OF CONSENT

If you withdraw your consent to the Company’s use or processing of your personal information, this will not affect the lawfulness of any processing carried out before your withdrawal.

To exercise your rights, contact: [email protected]