Support and FAQs

General Inquiries

[email protected]


[email protected]


[email protected]

APIs/Market Data

[email protected]

Trade Support

[email protected]

Clearing Support

[email protected]


[email protected]

What products does EDX list?

EDX offers spot trading on BTC, ETH, and LTC.

Who can join as an EDX member?

Institutions can apply for EDX membership. Individuals cannot join EDX.

Does EDX allow for direct retail accounts?

No, EDX does not offer direct retail accounts.

How do I join EDX?

Membership information can be found here Join EDX

Does EDX offer a front-end or trading app?

No, EDX does not offer a front-end or trading GUI. Trading access is via API.

Do I need to prefund my account at EDX?

No, EDX does not require you to prefund your account.

Does EDX offer custody services?

No, EDX does not offer custodial services.

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Contact us at
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